Great Expectation European Lingerie, Apparel and Accessories

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Click on any designer's logo to view their collections on the Collections page. If you are buying a gift for someone or need sizing information, please go to our Gift Buying page and our Size Chart page.

 

To access any fashion within a collection, simply click on the image. A page will appear showing details and ordering information. To view detail of the lingerie, click on the picture within this page.

 

Use the dropdown menus to make your quantity, size and color selections, just point and click. Our shopping cart defaults to ONE item selected. If you wish to purchase more, you MUST change the quantity for each item that you wish to purchase and then click "Add to Cart".

 

You may access your shopping cart at any time to view your selections by simply clicking on "View Cart" at the top of the page.

 

Each item you purchase will bring you to your shopping cart page.  If you would like to continue shopping, simply click on the "Continue Shopping" logo. Please check your order carefully by checking sizes, colors, quantities, etc. Once you have finished making all of your selections, click on "Order Checkout".

 

 

We generally ship USPS or UPS depending on delivery time.   When you are checking out, you have the option which service you prefer - USPS Ground, USPS Express, UPS Ground, Second Day Air, 3 Day Select, Overnight, etc.  Once your order is shipped, you will be sent an email confirmation.  If we shipped via UPS, your email will contain a tracking number you may use to track your order. You can then track your order by going to UPS tracking site

 

In case your item is out of stock and needs to be ordered, we will notify you of approximate ship date.  In the event you do not wish to wait, you are required to respond via email within 48 hours to cancel.  If we do not hear from you, we will consider your order valid and place the order with the manufacturer. 

 

$5. SHIPPING for all orders within the Continental United States ONLY.  $5. shipping applies to ground services only and Great Expectation LLC will opt for USPS Postal Mail services or UPS Ground depending on delivery time.  You may request faster service - you will have that option during checkout and we will adjust the shipping charges accordingly.   If an item is returned, a shipping fee may be imposed on the original shipment if you have received our $5. shipping.

 

DISCRETE SHIPPING - All items are shipped discreetly with only Great Expectation LLC as the return address. We use either plain brown or white (200 lb. crush test) boxes or padded envelopes for delivery.  Lingerie sets or nightwear will be packaged in a white gift box ready to wrap yourself or you may take advantage of our gift wrapping service. 

 

For International shipped orders, upon checkout you may choose Priority Mail International, which is delivered in approximately 6 to 10 days or Express Mail International, which generally takes 3 to 5 days. USPS International shipping rates out of U.S. are flat rates so if you buy one item or several up to three lbs., the shipping cost is the same price.

 

For USPS Shipping Country Zone List Click Here

 

Customs Fees (if applicable)

Please be aware orders shipped outside the United States may be subject to customs import duties and or taxes based on the destination country.  Our customers are solely responsible for any payment of import duty fees and or taxes being levied by your local customs authorities in your country. Great Expectation LLC has no knowledge or control of any customs charges as they may be levied by some countries.  If you have any further questions on duties or taxes payable or refundable, please contact your local customs authority.

 

Fill out your credit card, billing and shipping information carefully. All fields in bold are required.  Errors may cause delay in processing your order. Please be certain to enter your email address correctly so that you will receive confirmation of your order. 

 

We will send you an email confirmation of your order within 24 hours.  If not, it may mean we did not receive your order.  Most likely an incorrect email address has been submitted.

 

We offer several methods to make your shopping experience safe and easy.

 

Online ordering through the use of our encrypted secure servers. We offer credit card transactions for Visa, MasterCard, Discover and American Express.  Your credit card is normally charged the day we ship for in stock items and your statement will show a charge from Great Expectation LLC.  For special orders, half will be charged at time of order and balance on day of shipment. 

 

 

To order by mail, print out the mail order form include either credit card information, money order, personal check or cashier's check, (U.S. funds). Sorry, no CODs. Fax us (203-397-9100) or Mail to:

Great Expectation LLC  

22 Selden Street

Woodbridge, CT  06525

Orders for in stock items are shipped the next business day.  Delivery times may vary due to the fact we offer primarily French designer lingerie. If we currently are out of stock in your selection, most orders may take approximately 1-2 weeks to fill. Occasionally some special orders could take 3-6 weeks depending on item availability and your delivery destination.  We will email you if we are out of stock on a particular item and give you an approximate delivery date. 

 

 

 

We want you to be 100% satisfied with your purchase.

 

No hassle return policy - no return authorization needed (RMA) 

 

Great Expectation Fine European Lingerie takes great pride in providing our customers with the finest lingerie and our exchange policy with any exclusions listed below with an Asterisk * is that we will gladly accept exchanges of your lingerie or clothing to ensure proper fit or, you may receive a refund or store credit, less our shipping and handling costs, if you decide the style is simply not right for you.  If you have any questions about any of our lines before ordering or if you have any questions about our exchange policy, please feel free to contact us at Customer ServicePlease visit our Size Chart pages for helpful information that will help with proper style, color and fit.

 

All merchandise to be exchanged with any exclusions listed below with an Asterisk * must be sent and paid for by the customer and received by Great Expectation LLC no later than 30 days from the shipping date. Any items returned from 31 to 60 days will receive Great Expectation LLC store credit only, which may  be used at anytime.  Please let us know the reason for the exchange and include a copy of your invoice for proper credit. We recommend insured mail or courier service to ensure delivery.

 

In compliance with hygiene laws, all items must be returned to us in new condition, unworn nor washed with all tags and stickers attached in its original packaging.  Items not returned in this condition will NOT be accepted and will simply be resent to the customer with shipping charges applied using the original form of payment.  Additional shipping rates will be charged at the time exchanges are shipped back to the customer. Shipping fees are not refundable. Please note that we do not refund shipping charges for the initial shipment of your order or the return postage in the case of any exchange.  If you have received our $5. shipping on your order, our cost of shipping and handling your purchase will be assessed if any items are returned for a refund or exchange.

 

*If an item is prepackaged, please be careful when opening. If the packaging is ripped, torn or missing components, it cannot be resold and we cannot accept the item for return.

 

*Please note: Our exchange policy does not apply to final clearance items, hosiery and special orders are final sales and are not returnable/exchangeable.

 

*Luna Luz Return Policy: We want you to be happy with your Luna Luz purchase. Please choose your style and color carefully as it is all special ordered from the manufacturer at your request. We cannot take style or color exchanges or returns for Luna Luz. However, we are able to make one exchange only for size in the same style and color of the original order. If any item is returned that is not for a size exchange, a 15% restock fee will be imposed. If an item comes back to us that is not a size exchange, you will receive an in store credit only (good forever) for Luna Luz returns. We cannot reimburse your credit card for Luna Luz returns.  Once a Luna Luz order is placed with the manufacturer, it cannot be cancelled. If you have any questions regarding style, color or size, please call us at 203 397-9100 during business hours and we will be more than happy to guide you.

 

*Lola Luna Policy : Due to the intimate nature of Lola Luna G-Strings, they are not returnable or exchangeable and are Final Sale.  Please choose your style and size carefully.

 

*Due to the adhesive nature of NuBra products we cannot accept returns or exchanges on these products.  Please choose your size carefully.

 

*Costume Exchange Policy

Costume return Policy: Costumes may be returned within 10 days* from the date your item was shipped, provided it is returned in unworn and new condition and in its original packaging.  *Please note: Costumes purchased during the Mardi Gras, Easter, Halloween and Christmas seasons may not be returned after the date the holiday has passed.

 

Important information on exchanges/returns:


While trying on your purchase do not wear deodorant, perfume, or heavy body lotion that may stain items and may make it non-returnable.

All tags must be intact and items packaged to protect their shape to insure proper credit.  Due to the delicate nature of molded bra cups, please return these items in our original box or a a protective box to insure credit. 

Items containing a crotch should be tried on over your own underwear.

If we receive an item for an exchange or return that we do not feel meet our hygiene and health criteria, we reserve the right to refuse these items.

 

Great Expectation LLC reserves the right to refuse any return if it does not meet our return/exchange guidelines.

 

We are not responsible for manufacturing defects or damage caused by customer error. Our full liability is limited to exchanging the item if the manufacturer says the item is defective.

 

All lingerie items are inspected by a senior staff member prior to shipping.  If we inadvertently send an incorrect item or a mislabeled item, we will cover the cost of shipping the correct item and retrieval of item sent in error via USPS or UPS.

 

If a package shipped is refused by a customer and it returns to us, we will treat it as frivolous order. Customer will receive an in store credit (to be used at any time) for the purchase price, minus 20% restocking fee and the shipping and handling fee.

 

If a package comes back to us as unclaimed by a customer, the customer will receive an in store credit (to be used at any time) for the purchase price, minus 10% restocking fee and the shipping and handling fee.

 

 

 

Customs Fees (if applicable)

Please be aware orders shipped outside the United States may be subject to customs import duties and or taxes based on the destination country.  Our customers are solely responsible for any payment of import duty fees and or taxes being levied by your local customs authorities in your country. Great Expectation has no knowledge or control of any customs charges as they may be levied by some countries.  If you have any further questions on duties or taxes payable or refundable, please contact your local customs authority.

 

If you have any questions about any of our lines before ordering or if you have any questions about our exchange policy, please feel free to contact us at Customer ServicePlease visit our Size Chart and our Hints pages for helpful information that will help with proper style, color and fit.  

 

Returns

Great Expectation LLC  

22 Selden Street

Woodbridge, CT  06525

 

 

 

 

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